For any feedback, feature requests, issues, you can come chat with us on our website. We are 24/7 available and you will be talking to real humans. :)
For MotaWord Active, we developed one of the smartest DOM parsers in the wild. If you encounter any elements on your page that are not being translated, we would love to know about them!
If you have a feature request, came up with an idea for Active, or just general feedback, we are always open to improvements and ideas. Come chat with us!